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FAQS

Frequently asked Questions:

 

1. How long will it take to receive my order?

Orders received by 5 pm are packed and prepared for shipping that same day. For U.S. Customers- First class shipping takes on average 3-5 days. Should you require your order more quickly- we offer a Priority Mail shipping upgrade for $3.49.

International orders typically take between 14 and 28 days. 

 

2. Where do I enter my coupon code?

You may enter your code in one of two places. 

1. click on the cart Icon on the top right corner. Click on the arrow to expand the cart window- the promo code box will appear. enter the code and click on apply. 

2. on the last page of checkout- the promo code box will appear there prior to entering the payment options. 

 

3. How do I add a message for a gift. 

Use the Order Message box during checkout to add your gift message. 

 

4. Can you wrap my gift?

Yes, we offer several gift wrap options and we'll include a gift receipt. 

 

5. What if my item doesn't fit?

We're sorry to hear that. We offer free returns and exchanges. simply contact us and we will be happy to assist you with your return or exchange request. 

 

Have a question that we haven't answered yet? Click the chat button, we'd be happy to help!